
The other day I went to the Maybank CDM (Cash Deposit Machine) to deposit some monies including $50, $10 & $2 (quite a lot). To my dismay, the CDM just won't accept $2 notes; oni $10, $50 & $100 notes allowed.
I was so fed-up that I went over to the DBS CDM but the same thing they also dun accept $2 notes!!! Wat a snob CDM?!? POS?!?*#&%¿¡ ... nb gu niang!!!
Luckily, the Citibank CDM save my day when I was so despaired to think that I've to join the long bloody queue in the bank branch just to exchange the $2 notes into $10 notes. Kinda silly rite??? Dunno wat those idiot CDM pple thinking; think using their backside-transplanted pea brains???
I was so happy the Citibank CDM can accept all kinds of notes $2, $5, $10, $50, $100 & even $1000 latest potrait series, as shown in the picture!!! This is wat I called a world-class service from a world-class bank!!! No wonder they are still the leading bank over the other banks, always coming out with innovative products & services to help their customers. Kudos to Citi!!!
The moral of the story is that if u can't expect such a simple thing like this from a bank, wat else can u expect from them at all??? SIMPLY HOPELESS!!! They shld take a leaf out of the leader's book. One of my pet peeves is that most customer services that I've experienced will always pay lip service to watever complaints u have but do nothing to rectify the problem. U'll have a rude shock the next time to find out that the problem is persisting; u feel like complaining to them again but it make u seem like a whining asshole. Customer service, my foot!!! Lip service, I'd say. So much for service quality. Crap...